Terms & Conditions

Effective Date: 10 September 2026

These Terms & Conditions (“Terms”) govern the business relationship between Coolvent Technology (“Coolvent Technology”, “Company”, “we”, “us”, or “our”) and its clients, customers, vendors, suppliers, contractors, service providers, and other business partners (“you”, “Client”, or “Vendor”, as applicable).

By placing an order, accepting a quotation, purchasing our products/services, supplying products/services to us, or otherwise entering into a business relationship with Coolvent Technology, you acknowledge that you have read and accepted these Terms.

1. Company & Business Scope

Coolvent Technology is engaged in the business of providing ventilation, air movement, cooling and related industrial/commercial products and solutions, including fans, blowers, ventilation systems, cooling equipment, accessories, installation and related services.

The exact product specifications, quantities, prices, delivery schedules and services applicable to a transaction shall be as stated in the relevant quotation, purchase order, order confirmation, invoice or other written commercial document.

2. Quotations & Pricing

1. Quotations issued by Coolvent Technology are subject to the validity period mentioned in the quotation.
2. Prices may be revised if the quotation expires, raw-material costs change, taxes/duties change, specifications are modified, or other material commercial circumstances change.
3. Unless expressly stated otherwise, applicable GST, transportation, loading/unloading, installation, commissioning and other charges may be charged separately.
4. A quotation does not constitute a binding order until the order is accepted by Coolvent Technology in writing or through another recognized business confirmation.
5. Any verbal commitment that changes commercial terms should be confirmed in writing.

3. Orders & Order Acceptance

1. Orders should clearly mention product specifications, quantity, delivery location, applicable taxes and other agreed requirements.
2. Coolvent Technology reserves the right to accept or reject an order.
3. Once an order has been accepted and production/procurement has commenced, cancellation or modification may be subject to applicable charges.
4. Customized, specially manufactured or non-standard products may not be cancellable or returnable once production has commenced, except where otherwise agreed in writing.

4. Product Specifications

1. Product dimensions, capacities, performance figures, photographs, drawings and technical information provided in catalogues, brochures or quotations are subject to the applicable product specification.
2. Product images are for representation purposes and may differ slightly from the actual product.
3. Coolvent Technology may make reasonable technical or design modifications where such modifications do not materially reduce the agreed performance or functionality.
4. Final technical specifications shall be those confirmed in the applicable quotation, drawing, datasheet or order confirmation.

5. Payment Terms

1. Payment shall be made according to the payment schedule specified in the quotation, invoice or order confirmation.
2. Delayed payments may result in suspension of production, dispatch, installation or services.
3. Any applicable interest or late-payment charges shall be as specifically agreed in the applicable commercial document or as permitted by applicable law.
4. The Client shall not withhold undisputed amounts merely because another matter is under discussion.
5. Bank charges, transaction charges, taxes and other applicable statutory deductions shall be handled as agreed between the parties.

6. Delivery

1. Delivery timelines are estimates unless expressly confirmed as firm in writing.
2. Delays caused by transportation issues, supplier delays, shortages, strikes, natural disasters, government restrictions, force majeure events or other circumstances beyond reasonable control shall not automatically constitute a breach.
3. The Client shall provide accurate delivery details and ensure reasonable access for unloading and installation where applicable.
4. Any transportation or delivery damage should be reported promptly with appropriate photographs and supporting documentation.

7. Installation & Commissioning

Where installation or commissioning is included:

1. The Client shall provide suitable site access, electricity, civil works, foundations, supports and other site requirements as specified.
2. Any additional work outside the agreed scope may be charged separately.
3. Installation timelines may be affected if the site is not ready.
4. The Client shall ensure safe access and suitable working conditions for Company personnel.

8. Inspection & Acceptance

The Client should inspect the products upon delivery.

Any visible shortage, damage or discrepancy should be communicated to Coolvent Technology within a reasonable period along with supporting evidence.

Failure to report apparent issues within a reasonable period may be considered acceptance of the products, subject to statutory rights and the applicable warranty terms.

9. Warranty

1. Warranty, where applicable, shall be governed by the specific warranty terms stated in the quotation, invoice, product documentation or warranty certificate.
2. Warranty generally covers manufacturing defects under normal intended use.
3. Warranty may not cover damage caused by improper installation, unauthorized modification, misuse, negligence, abnormal electrical conditions, physical damage, corrosion caused by unsuitable environmental conditions, unauthorized repairs or normal wear and tear.
4. Warranty claims may require inspection by Coolvent Technology or an authorized representative.
5. Warranty does not automatically include transportation, dismantling, reinstallation or other incidental expenses unless expressly agreed.

10. Returns, Replacement & Cancellation

1. Returns are subject to prior written approval from Coolvent Technology.
2. Customized, fabricated or specially procured products may not be eligible for return.
3. Products returned without authorization may be rejected.
4. Refunds, replacements or credits, where applicable, shall be handled according to the circumstances and agreed commercial terms.
5. Cancellation after production or procurement has commenced may result in recovery of costs already incurred.

11. Client Responsibilities

The Client agrees to:

• Provide accurate technical and commercial information.
• Provide required site information and access.
• Make payments on time.
• Use products only for their intended purpose.
• Follow installation, operation and maintenance instructions.
• Not modify or repair equipment without appropriate authorization where such action may affect warranty.
• Maintain appropriate safety standards at the installation/site location.

12. Vendor & Supplier Terms

Vendors and suppliers dealing with Coolvent Technology shall:

1. Supply products/services according to the agreed specifications, quality standards and purchase order.
2. Provide accurate invoices, tax information, certificates and other required documentation.
3. Deliver materials within the agreed schedule.
4. Ensure that supplied products are free from material defects and comply with agreed specifications.
5. Immediately notify Coolvent Technology of any anticipated delay or quality issue.
6. Maintain confidentiality regarding Coolvent Technology’s business information, customers, pricing and technical information.
7. Comply with applicable laws, labour requirements, safety requirements and tax regulations.
8. Not use Coolvent Technology’s name, logo, customer information or business information without written authorization.
9. Be responsible for losses caused by knowingly supplying counterfeit, unauthorized, defective or materially non-conforming products.

13. Vendor Payments

Vendor payment terms shall be governed by the applicable purchase order, work order, agreement or other written commercial arrangement.

Coolvent Technology may withhold or dispute payment for quantities, products or services that are defective, incomplete, undocumented or materially inconsistent with the agreed order, subject to applicable law.

14. Confidentiality

Both Clients and Vendors shall keep confidential any non-public business, technical, financial, customer, supplier, pricing, design, drawing or commercial information received from the other party.

Confidential information shall not be disclosed to third parties except where required by law or with prior written authorization.

15. Intellectual Property

All trademarks, logos, product designs, drawings, photographs, catalogues, website content, documents, technical material and other intellectual property belonging to Coolvent Technology remain the property of the Company or its respective owners.

No Client or Vendor may reproduce, copy, modify, distribute or commercially use such material without prior written permission, except where permitted by law.

16. Limitation of Liability

To the extent permitted by applicable law, Coolvent Technology shall not be liable for indirect, incidental, special or consequential losses arising from the use of products or services.

Nothing in these Terms is intended to exclude or limit any liability that cannot lawfully be excluded or limited under applicable law.

17. Force Majeure

Coolvent Technology shall not be responsible for failure or delay caused by circumstances beyond its reasonable control, including natural disasters, fire, flood, war, epidemic/pandemic restrictions, strikes, transportation disruption, government action, shortages of materials, power failures or other extraordinary events.

The affected party shall make reasonable efforts to resume performance as soon as practicable.

18. Compliance With Laws

Clients and Vendors shall comply with all applicable laws, regulations, tax requirements, safety requirements and statutory obligations relating to their activities and transactions with Coolvent Technology.

19. Dispute Resolution

The parties shall first attempt to resolve any dispute through good-faith discussion and negotiation.

If the dispute cannot be resolved amicably, it may be referred to an appropriate legal forum or arbitration mechanism as mutually agreed, subject to applicable Indian law.

20. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India.

Subject to any applicable arbitration or statutory dispute-resolution requirements, courts having appropriate jurisdiction over the Company’s applicable place of business shall have jurisdiction.

21. Changes to These Terms

Coolvent Technology may update these Terms from time to time. The latest version published or communicated by the Company shall apply to future transactions, unless otherwise agreed in writing.

22. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue to remain effective to the extent permitted by law.

23. Contact

For questions regarding these Terms & Conditions, Clients and Vendors may contact:

Coolvent Technology
Email: coolventtechnology@gmail.com
Phone: +91-8930524042
Address: Plot No. 330, Gali No. 5, Tech Chand Nagar, Sector 104, Gurugram, Tikampur, Haryana 122006, India
Website: https://coolvent.in/

Last Updated: 10 September 2026